Privacy policy

Privacy Policy

OAK & IRON


At OAK & IRON, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase, in accordance with international data protection laws, including the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We collect the following types of personal data to provide and improve our services:

Information you provide directly:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely via third-party payment gateways)

Information collected automatically:

  • IP address

  • Browser type and device

  • Pages visited and session duration

  • Cookies and usage data

2. How We Use Your Information

Your data is used for the following purposes:

  • To process and fulfill orders

  • To communicate order confirmations and updates

  • To provide customer support

  • To improve website performance and user experience

  • To send marketing emails (only with your prior consent)

3. Information Sharing

We do not sell your personal information. We only share your data with:

  • Trusted service providers who help us operate our business (e.g., logistics, payment processors, marketing platforms)

  • Legal authorities, if required by law or to protect our rights

All third parties are contractually obligated to protect your data in accordance with applicable regulations.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Save your preferences

  • Analyze site traffic and performance

  • Personalize content and offers

You can manage cookie preferences through your browser settings. Disabling cookies may limit certain functionalities of the website.

5. Data Security and Storage

Your data is stored on secure servers with encryption, firewalls, and restricted access protocols.

We retain your data only as long as necessary for the purposes stated in this policy, or as required by law.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request the deletion of your data ("right to be forgotten")

  • Restrict or object to data processing

  • Request data portability (when applicable)

To exercise these rights, contact us at info@oakiron.store.

7. International Data Transfers

As a global business, your data may be processed outside your country of residence. We ensure that any international transfers are conducted with adequate safeguards, as required by applicable privacy laws.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect data from children. If we become aware that we have collected data from a minor without parental consent, we will delete it promptly.

9. Policy Updates

We may update this Privacy Policy periodically. Changes will be effective as soon as they are published on this page. We encourage you to review this policy regularly.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

Email: info@oakiron.store
Data Controller: Privacy Team – OAK & IRON